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ABOUT THE ORDER
  How to place an order?
  I live near your company, can I just go to your site to place an order or pick up my order?
  I ordered the wrong battery, can you add/delete an item for me?
  Why the checkout button doesn't work when I try to place an order?
  I place the wrong order, how can I change the order?
  How can I rate my pleasurable experience with Batteryspace.com?
  What does those order status means? Not Finalized, On Hold, In-progress(E-Check)...
ABOUT PRODUCTS
  UN Test 38.3 for Li-ion Batteries
  Technical Questions
 

Are your products brand new?

 

How long it will take to charge my batteries?

 

ABOUT THE ORDER
Q: How to place an order?
 

Please visit this page on how to check out.

Q: I live near your company, can I just go to your site to place an order or pick up my order?
 

Sorry, we only accept online orders and no will call or local pickup.

Q: I ordered the wrong battery, can you add/delete an item for me?
 

For the security reason, our system doesn't store customer's credit card number.We can not process for you, but we can cancel your order and refund to you.You need to place a new order again.

Q: Why the checkout button doesn't work when I try to place an order?
 

1. This issue seems to be specific to the Netscape Communicator 4.79 browser. This may also occur with earlier versions of Communicator. You can call us at 510-525-2328 to place the order or upgrade the browser.

2. If you are not using Netscape Communicator 4.79 browser, please click 'View cart' button on the top after you click 'Buy' button, all items you have put in the shopping cart will show out there.

Q: I place the wrong order, how can I change the order?
 

Pleas check your order status fist.

Order Status - New Order/Pending/In-Progress/On-hold:Means the order has not been ship, please call us to cancel the old order and you can place a new order from our web site.

Order Status - Ready to ship/Completed:Means the order has been packaged for pick up or shipped already. Please ship it back for refund. Shipping cost is non-refundable. Please refer to our store policy.

Q: How can I rate my pleasurable experience with Batteryspace.com?
 

We encourage our happy customers to rate us at Resellerratings.com  This web sites where customers can post their review of an experience with a dot com organization.

 

Q: What does those order status means? Not Finalized, On Hold, In-Progess(E-Check)...
 

Not Finalized- means that the payment doesn't go through. It may caused by wrong credit card number, expiration date, CVV code. If you pay by paypal, please check the transaction ID by login in your paypal account and email to us. Please see the sample here!

On-Hold- For international credit card users. We need to verify your credit card number. Please refer the payment for international customers.

In-progress- For US customer to call to provide the credit card billing address.

In-Progress (E-Check)- For customer paid by Paypal E-Check , we will wait until the payment has been cleared before ship out.

   
ABOUT PRODUCTS
Q: UN Test 38.3 for Li-ion Batteries
  Answer to UN Test 38.3.

 

Q: Technical Questions
 

If you have any technical questions, please send email to tech@batteryspace.com

Q: Are your products brand new?
 

Yes, all of our products are brand new. We don't sell second hand items.

Q: How long it will take to charge my batteries?
 

Maximum Time to Fully Charge the Battery = Capacity of the battery (Ah) / Charging current (Ah) x 1.2

(Above formula is based on the normal standard assumption of 20% Efficiency Loss) .

   
Mailing Lists



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UN 38.3 Safety Test

We already set up our own UN38.3 testing lab. We can provide UN38.3 test service to our customer now.

If you want to set up your own lab, we also provide UN38.3 & IEC62133 equipments and onsite training. Email us for the quote and lead time.
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Lithium Battery Shipping Regulation
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Show & Conference
Energy Mobility 2014, booth#126, Apr 29-30, 2014, San Diego, CA
Lithium Battery Power 2013, Nov 12-15, 2013, San Diego, CA
The Battery Show 2013, Sept. 17-19, 2013, Novi, Michigan
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BSI-1080i-mini-POV-cameras
An article about Nik Wallenda makes history crossing the Grand Canyon. He was carrying BSI 1080i mini POV cameras with LFH4S4R1WR battery build by us.